Sallowfen Candle Co., Collingwood10 月 5 日星期一，7:58am
早上的客服单
237夜里进来Orders
09已分好Delivery
9:00am7员工上班Billing
- 9:12pmD.R.Where is order #4471?Delivery
- Delivery，草稿写好了，等人看一眼。在 Shopify 里查过：订单 #4471，周五已发货，附上快递单号。
- 9:40pmS.L.Charged twiceBilling
- Billing，草稿写好了，等人看一眼。在 Shopify 里查过：订单 #4469，两笔 A$68，分别在 9:36pm 和 9:37pm。
- 10:05pmA.N.Add a candle to #4480Orders
- Orders，草稿写好了，等人看一眼。在 Shopify 里查过：订单 #4480 还没打包，Fig and Cedar 有货。
- 10:31pmJ.P.Candle arrived crackedDelivery
- 11:02pmK.O.Change delivery addressDelivery
- 11:18pmM.H.Cancel order #4476Orders
- 11:47pmT.W.Discount code not appliedBilling
- 12:20amL.C.Says delivered, not hereDelivery
- 12:56amR.B.Wrong scent in my boxOrders
- 1:33amN.F.Need an invoice for #4462Billing
- 2:10amH.G.Money back for #4458?Billing
- 3:04amE.M.Is the gift set in stock?Orders
- 4:15amP.V.Tracking has not movedDelivery
- 5:02amC.J.Card declined at checkoutBilling
- 5:41amB.K.Swap to the large sizeOrders
- 6:09amF.S.Left with a neighbour?Delivery
- 6:33amG.T.Wrong total on receiptBilling
- 6:48amI.Q.Pay by bank transfer?Billing
- 7:05amO.A.Send to my office insteadDelivery
- 7:19amW.Y.Combine my two ordersOrders
- 7:30amV.D.Courier left it in the rainDelivery
- 7:42amY.Z.Parcel is six days lateDelivery
- 7:58amU.E.Add a gift noteOrders
Zendesk 视图：Morning queue10 月 4 日周日到 10 月 5 日周一